By law, we cannot accept refunds of any medication that complies with the quality standards and has been properly shipped by the company based on the customer’s online order.
If you want to go back to get a refund or exchange medicines purchased in our company because your doctor has changed or modified your prescription for any reason, remember that we will not be able to process such requests.
Our company encourages customers to comply with the instructions of the doctor, but we cancel orders that have already been shipped to you. We cannot provide any reimbursement for medicines that have left our warehouse. Therefore, we advise you to consult your doctor before ordering.
However, if you want to return a shipment because the package is damaged or something like that, please contact our customer service. They answered all the questions because we want to serve you best.
If you wish to receive a refund for any reason, for example, that your order has not been delivered on time or has been damaged during transportation, we will seriously consider the case. In addition, if you received a partial order, we will refund you the money after the load only for the product you received.
However, if the delivered medication proves to be damaged or defective or is not of adequate quality, we will send you a replacement package or refund your money depending on your request. In this case, the company has the full right to reduce or deduct the amount that the customer is entitled to receive if the requested return order does not comply with our rules.
You can raise your ticket to notify us if your order is not delivered at the promised time. We assure you that we will respond promptly to your complaint. We serve our customers with a guarantee of 100% satisfaction. If for some reason you are not satisfied with the quality of the medication, give your opinion. We appreciate the